Service Desk Analyst (WFH) Job at Pro Talent HR, Connecticut

  • Pro Talent HR
  • Connecticut

Job Description

At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.

Role Description

This is a full-time remote role for a Service Desk Analyst at Pro Talent. 

The Service Desk Analyst will be responsible for providing technical support, troubleshooting, and customer service on a day-to-day basis.

Qualifications

  • Technical Support and Troubleshooting skills
  • Analytical Skills
  • Customer Support and Customer Service skills
  • Strong problem-solving abilities
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure
  • Previous experience in a similar role is a plus
  • Relevant certification in IT or related field

Job Tags

Full time, Work from home

Similar Jobs

Branex Group

Customer Service Manager (Logistics) Job at Branex Group

 ...introductions, and features to drive optimal product use ~ Manage team's relationships with external customers on the system and...  .../customer support. Preferred within commercial vehicle, logistics fleet, telematics/connectivity, and/or automotive industries... 

Medix

Prior Authorization Specialist Job at Medix

 ...Hiring an on-site Prior Authorization Specialist in Phoenix, AZ!Schedule: M-F 8 - 4:30 PM MSTDay to day:Contacts insurance plans to determine eligibility, obtains coverage, benefit information, and prior authorization for servicesProcesses requests for prior authorization... 

Destination Knot | Destination Wedding Careers & Travel Busi...

Remote Hotel Booking Concierge Job at Destination Knot | Destination Wedding Careers & Travel Busi...

A travel services company is seeking an Online Hotel Reservationist to assist clients with hotel bookings in a fully remote role. You will handle reservations, offer lodging recommendations, and maintain client satisfaction through detailed communication. The position requires... 

NoGigiddy

Remote Technical Support Specialist - Entry Level, No Degree Required Job at NoGigiddy

 ...experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless... 

Headway

Licensed Clinical Social Worker (LCSW) Job at Headway

 ...Licensed Clinical Social Worker (LCSW)Up to $121/hour Fully Remote or In-Person Flexible Schedule Pay & Flexibility Hourly Rate: Up to $121 per hour. Predictable Income: Guaranteed bi-weekly payments. Total Autonomy: Set your own hours with full control...