Help Desk Specialist - IT Job at Russell Tobin, Columbus, OH

  • Russell Tobin
  • Columbus, OH

Job Description

Overview This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $19.00/hr - $21.00/hr Contract: 12 months (potential for extension or permanent hire) A large financial services company is looking for a IT Service Desk Agent to provide top-notch technical support. You'll be the first point of contact for IT issues, ensuring smooth operations and excellent customer service. Responsibilities Answer IT support calls and resolve issues quickly Provide excellent customer service with active listening and empathy Use a knowledge base and ticketing system to track and solve problems Communicate clearly via phone, chat, and documentation Collaborate with teams and follow company policies Qualifications High school diploma or GED (plus relevant work experience) 2-5 years of chat support experience in a fast-paced setting Strong problem-solving skills & self-motivation Ability to troubleshoot software & hardware issues Seniority level Entry level Employment type Contract Job function Finance and Information Technology Industries IT Services and IT Consulting and Financial Services #J-18808-Ljbffr

Job Tags

Permanent employment, Contract work, Work experience placement

Similar Jobs

Little Wheel

User Experience Tester - Online Casinos (Hiring Immediately) Job at Little Wheel

 ...opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training...  ...Overview As a Website Tester, you will: Participate in user experience testing on various online casino platforms. Follow... 

Rural King

Supply Chain Analyst - Full Benefits + 401(k) Match Job at Rural King

 ...replenishment strategies to meet customer needs while minimizing costs. This is an excellent opportunity to develop skills in inventory management, data analysis, and supply chain operations within a dynamic retail environment. Support the monitoring and analysis of... 

Mid Cities Psychiatry

Licensed Clinical Social Worker (LCSW) Job at Mid Cities Psychiatry

 ...Job Summary We are seeking a Licensed Clinical Social Worker to join our team! Responsibilities Responsible for one...  ...Qualifications Master's degree in counseling, social work Valid LCSW Texas Behavioral Health Executive Council license Must have... 

Cynet Systems

End User Computing Engineer Job at Cynet Systems

 ....Ability to manage concurrent workstreams under deadline pressure.Responsibilities:Own the patch management lifecycle: assessment, testing, approval, deployment, validation, and reporting for all EUC endpoints.Design and maintain software update groups, collections, and... 

Doctors Hospital of Augusta

Mother Baby RN Job at Doctors Hospital of Augusta

Doctors Hospital of Augusta seeks a compassionate Mother Baby RN to provide family-centered postpartum care for mothers and newborns. In this role, youll perform comprehensive assessments, administer medications, support breastfeeding and newborn care education, and monitor...